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Home Client Survey

Client Survey

Which doctor did you see?
- Dr. Garrison
- Dr. Turkel
- Dr. Mursuli
Was your call answered promptly and in a professional manner?
- Yes
- No
Were you placed on hold for a prolonged period of time?
- Yes
- No
Were you able to schedule an appointment at or near the time you requested?
- Yes
- No
Did a staff member greet you when you arrived?
- Yes
- No
What was your approximate wait time in the reception area?
- Less than 10 minutes
- 10-20 minutes
- More than 20 minutes
Were the veterinary assistants/technicians knowledgable and careful with your pet?
- Yes
- No
Were the details regarding your pet's medication clearly explained to you?
- Yes
- No
- Not Applicable
If your wait time in the exam room was greater than 10 minutes, were you kept updated by staff?
- Yes
- No
Was the veterinarian friendly and compassionate with your pet?
- Yes
- No
Did the veterinarian provide appropriate and accurate information?
- Yes
- No
If lab work was performed, did you receive the results in a reasonable amount of time?
- Yes
- No
If you requested a phone call from a staff member, did you receive the call in a reasonable amount of time?
- Yes
- No
Were all of your medical concerns addressed and answered to your satisfaction?
- Yes
- No
Did you receive an estimate for your pet's services?
- Yes
- No
Was our payment policy clear?
- Yes
- No
Were you satisfied with the value of the services received?
- Yes
- No
Would you recommend Roscoe Village Animal Hospital to your friends and famiy?
- Yes
- No
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Get in touch

(773) 549-3131

3131 N. Clybourn Ave.
Chicago, Illinois 60618

Make an Appointment

(773) 549-3131

3131 N. Clybourn Ave.
Chicago, Illinois 60618

Make an Appointment

Home
About Us
Services
Client Education
Resources
Forms
Pharmacy
After Hours / Emergency
Contact Us

Business Hours

Monday

9:00am - 5:00pm

Tuesday

9:00am - 5:00pm

Wednesday

9:00am - 5:00pm

Thursday

9:00am - 5:00pm

Friday

9:00am - 5:00pm

Saturday

Closed

Sunday

Closed

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